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Questions about Registration & Login

  1. Where can I register for using Shipping KPI System?
  2. How can I change my password?
  3. I forgot my password. Can you send it to me?
  4. I forgot my password. How do I reset it?
  5. Where can I change my settings?
  6. Supported web browsers

Answers

  1. Where can I register for using Shipping KPI System?

    Shipping KPI System is available to ship manager and ship owners.  In order to participate to use the Shipping KPI System, please use the registration link which you can access on the top right corner of the page. Once you submit your details your registration request will be reviewed and you will be notified with login credentials.

    In order to guarantee high quality data, anonymous user registrations will not be included in usage. Instead, usage is restricted to corporations, whose validity will be verified by BIMCO.



  2. How can I change my password?

    To change your password, select the 'password' link in the top right corner of the screen while logged into Shipping KPI System.

  3. I forgot my password. Can you send it to me?

    The short answer is: "Sorry! No, we can't."

    The long answer is: "Due to security reasons the system stores all passwords in an encrypted form only. Because of this not even a system administrator will be able to review it from the database and log in with your credentials. But this also means we cannot send you your password."


  4. I forgot my password. How do I reset it?

    In case you forgot your password, you can reset it yourself by selecting the 'lost password' link on the login form.

    This will send an email to your registered email address, containing instructions on how to reset your password. By doing this we guarantee, that only you can change your password.


  5. Where can I change my settings?

    Shipping KPI System stores some user specific settings in your profile. You can access and change your profile details after login by selecting the 'profile' link in the top right corner.

  6. Supported web browsers

    Providing a powerful interactive web KPI system, which runs smoothly in all browsers and versions, is a technically challenging task. In order to make this possible we have accounted for:

    All public pages, which do not require a login, particularly the KPI Standard, News, FAQ and Contact are kept simple, so that they are able to run using  any browser.
    "My Vessels" and "Benchmark" are more complex, and is highly interactive and contain graphical elements likely to be in conflict with older browsers. Therefore these are restricted to the following versions:

    • Internet Explorer, version 8 and above
    • Firefox, version 3 and above
    • Safari, version 4 and above
    • Opera, version 10 and above
    • Chrome


    In the event you run one of the above versions and identify a browser incompatibility, please send us a feedback with the details and browser version used so that we are able to address the problem.

    In case you run a different or older version, please check back with your IT department to see if you can upgrade to a compatible version.
    We will continue to update our web system and continue to ensure minimal disruption will be experienced by users of the KPI system.


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